Trim the wick to 1/4 inch before each burn and allow the wax to melt evenly to the edges.
Tunneling occurs if you blow the candle out too early. Make sure your first burn lasts at least 2–3 hours.
You can use the aluminum foil method or place it on a candle warmer to even out the surface.
Orders placed before 10am MST will be shipped same day. Most orders ship within 1 business days.
Absolutely. Once your order ships, you’ll receive a tracking link via email.
Email us within 48 hours with photos, and we’ll happily replace or resolve the issue.
Right now, we ship within the U.S. only—but international shipping is coming soon!
If the order hasn’t shipped yet, contact us ASAP and we’ll do our best to help.
Because candles are handmade and consumable, we don’t accept returns—but if anything is wrong with your order, we’ll make it right.
Email us anytime at support@sweetwickco.com or use our contact form. We typically respond within 24 hours.
Yes! We offer custom labels, scents, and bulk pricing for weddings, corporate gifts, and special occasions.
We do. Contact us via our wholesale request form, and we’ll get back to you within 24–48 hours.
Our candles are handcrafted using premium soy-blend wax, high-quality fragrance oils, and lead-free cotton wicks for a clean, long-lasting burn.
Yes! All of our materials are phthalate-free, cruelty-free, and safe for home use.
Each 9oz candle burns approximately 50-60 hours, depending on burn habits and room conditions.
Yes—our candles are designed to fill medium to large rooms with warm, consistent fragrance.
